This section is a new area launched with our new website, as customer questions come up we will update this page to reflect the commonly asked questions by you.

Q: How do I make a Purchase?
A: Just browse our store and add the items you wish to purchase to your shopping cart and when you have finished,  click on Check Out and fill in the relevant details.  Should you wish to alter your order, press the update button when prompted to change your order details accordingly.  Its that simple!
 
Once we have received your order and payment has been processed, an order acknowledgement will be sent to you via email.  This confirmation of order does not confirm that a contract exists between Wizard Fancy Dress and yourself until we despatch your goods. We have to include this term to protect ourselves in case a mistake has been made in pricing, or an item is not in stock or has been discontinued by our supplier.  In the case of a change of price, we will contact you first to ensure that the new price is acceptable. If an item is not in stock or has been withdrawn from sale by our supplier, then a substitute will be offered.   You may cancel that part of your order, or allow us to backorder the item and send later to you.
 
We may refuse to accept an order when goods are not available, where we cannot obtain authorisation for your payment, if there has been a product description or pricing error or you do not meet any eligibility criteria set out in our terms and conditions.

Q: What payment methods do you accept?
A: We accept payment by credit or debit cards, - Visa, Visa Delta, Visa Electron, MasterCard, Maestro (Switch) and Solo as well as by personal cheques,  postal orders and paypal.  All cheques should be made out to Wardrobe Wizard and all cheques must be cleared prior to goods being despatched.
We are unable to despatch orders until goods are paid for in full.  No credit or debit card details are held by Wizard Fancy Dress and all details are encrypted to ensure security of this data.